At Agriwale, we are committed to delivering high-quality agricultural products directly to
farmers across India in a timely and reliable manner. Our shipping process is designed to
ensure full transparency, efficient dispatch, and clear communication at every step.
This Shipping Policy outlines all the key details related to our product delivery system.
1. Order Processing Time
Orders are processed within 1–2 working days after we receive payment
confirmation.
Orders placed on Sundays or public holidays will be processed on the next working
day
Once your order is confirmed, our team will contact you to verify transport and
destination details before dispatch.
2. Shipping and Dispatch Process
After confirmation, products are dispatched through our trusted transport partners
depending on your delivery location.
All our deliveries are made on a "To-Pay" basis — this means the transport charge
is paid by the customer at the time of receiving the goods.
After dispatch, you will receive the LR (Lorry Receipt) or tracking details via
WhatsApp or call for easy tracking.
3. Updated Dispatch & Transport Information
Estimated dispatch time is 24–48 working hours after order confirmation.
LR (Lorry Receipt) copy and transport details will be shared with customers via WhatsApp or phone call after dispatch.
Transport charges are extra where applicable and are payable directly to the transporter on a To-Pay basis.
Delivery timelines may vary depending on transport availability and destination location.
Rural or remote area deliveries may experience additional delays due to transport and logistics limitations.
Transport delays may occur during heavy rain, public holidays, strikes, festivals, or other unavoidable transportation issues.
4. Estimated Delivery Time
The estimated delivery period ranges from 3 to 10 business days, depending on your
location, availability of transport, and route conditions.
Please note, remote or rural regions might experience a slight delay due to logistical
limitations.
We do our best to ensure timely deliveries, and our team remains in touch with you
until the product reaches your location.
5. Shipping Charges
As all orders are delivered through To-Pay transport, shipping charges will be
collected by the transporter directly at the time of delivery.
The exact amount of the transport charge depends on the product volume, weight, and
distance to your location.
If you require an estimate beforehand, you can contact our team during the order
confirmation process.
6. Delivery Confirmation and Receipt
Once your order reaches the nearest transport hub, the transporter will call you to
coordinate pickup or local delivery (depending on the service).
We request customers to inspect the package at the time of collection. If you notice
any leakage or damage, please report it to us immediately.
7. Shipping Delays and Exceptions
Delays may happen due to external factors such as weather, strikes, road issues, or
transport unavailability.
If your order hasn't arrived within 10 days of dispatch, kindly contact our team for
tracking and assistance.
8. Customer Support for Shipping Issues
For all queries, support, or updates related to your shipment, you can contact us at:
